EHR Solutions
Healthcare is Straddling Two Worlds
Healthcare is currently straddling two worlds – the old and the new.
This state of affairs presents healthcare executives and professionals with many challenges:
A shortage of healthcare professionals combined with an increase in people seeking care.
Changing market dynamics altering the roles of consumers, payers, and providers.
For hospitals, unyielding cost-reduction pressures due to huge investments in fixed assets and a labor-intensive business model.
A growing emphasis on patient-care practices and the need to redesign the customer experience.
The need to integrate patient information previously locked in silos, including patient-generated data residing in health trackers, personal health devices, and other technologies.
Payment reform with increasing number of providers finding themselves in shared risk arrangements.
Amidst these and other forces, everyone recognizes information technology’s role as an enabler. Healthcare professionals recognize that Electronic Health Record (EHR) solutions, in particular, are a critical piece of healthcare optimization.
Yet, as important as it is, technology is not a panacea. We’ve all seen IT projects that suffer from scope creep, solution designs are half-baked, business priorities are ignored, new workflows catch professionals by surprise, and go-live dates get pushed.
This scenario, however, is not unavoidable. At Trinexus, we’d like to share how you can turn an EHR implementation from a potential nightmare into a success story.
It all starts with the right partner and the right methodology.
The Right Consulting and Implementation Partner
At Trinexus, we believe that the right solution starts with the right team, and ours consists of:
Senior consultants with business acumen that will partner with your executive team and assure business priorities are met.
Experts in EHR platforms – including Meditech – with extensive experience in the IT industry.
A team of clinical expertise including doctors and clinical professionals who can communicate clearly with your team, relate to regulatory and quality requirements of the professions involved, and share best practices in their respective disciplines.
Change management professionals that will help you bridge the gap between intent and realization.
Experienced Project Management expertise that creates a collaborative network that delivers results on-time and on-budget.
This multidisciplinary approach is the product of 10 years of consulting, design, and implementation experience in the healthcare sector.
A Robust Consulting Methodology
Our EHR consulting methodology is a model composed of 5 components:
Assessment
To support your organization's needs, our expert team will assess your organization’s current state and identify gaps to where you want to be.
Clinical and IT Process Assessment: There will be a comprehensive understanding of current-state processes
Integration with your organization team: The process will lead to effectively communicate with the team prior to the configuration process.
Identify early opportunities: Finding the gaps will help identify early improvement opportunities in the process.
Change Management needs: Assessment of the process provides a preliminary perspective on change-management needs.
Solution Design and Presentation
Our expertise, experience, and focus on the healthcare sector will result in the best solution design for your organization. Why? Because our clinical perspective will be incorporated, the industry best-practices brought to bear, and all supported in the library of standard templates. As part of the process, we will present all in a comprehensive approach with the specifications and deliverables clearly stated and with a clear link to your organization's priorities and concerns.
Process improvement recommendations: Even though the requirements are the starting point of the solution design, we will include process improvements as part of the design process.
Total Solution Advice
Full ownership: We take ownership of our client's concerns.
Presentation with triple perspective: Executive management and financial perspective, clinical and operational perspective, and information technology and project management perspective.
Configuration
To begin configuration, our multidisciplinary team approach will clear the path for directional steering of the project and escalation of issues, and do a deep dive into the current state of affairs. As part of the process, we will offer education to the implementation team about the best practices. This is all made through an integrated solution approach and with a close support configuration and development process. [Productivity gains through best-in-class templates]
Expert core team facilitation process
Expert project management capability
Optimization first, automation second
Training and Implementation
At TRINEXUS, we believe this is a critical part of the process that needs to be synchronized and detailed to have a successful long-run implementation. That is why assure sustainability by knowledge transfer and client capabilities development process. In the process, our team will provide technical, operational, and clinical advice.
Heat map approach to keep risk factors under check.
Core team training
Development of Custom User's Manuals
Train-the-Trainer (TTT) approach
Supervised training to Users
Modular implementation with a progressive integration
Parallel runs
Go-Live
Our methodology doesn't stop in just implementation; we are there for the go-live and post-go-live. Since we have the expert knowledge of processes and expected outcomes, we will:
Continue end-user support to assure proper adoption of systems.
Execute immediate support to situations encountered during the LIVE process.
Performance and execution dashboard.
Other Critical Offerings
Healthcare facilities need to improve every day to optimize their patient care. All data points in the EHR will help track all efforts executed that lead to the financials of the organization - which also are critical for the institution.
Revenue Cycle
The automation of the collection process to get bills out quickly and maximize your reimbursement potential in all care settings. the new cash flow can help your organization make a strong investment in your patient's needs with various strategies such as retaining patients, acquiring new technologies, upgrading equipment, and hiring staff.
Business Analytics
The organization can have the important data in analytic dashboards that can support the staff needs; clinical, operational or financial teams.
